Journey Go Travels (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://journeygotravels.com/ or use our services, including air ticketing, custom travel packages, and tour packages.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number
- Travel details such as destinations, dates, and preferences
- Payment or billing details when required for bookings
Non-Personal Information:
- IP address, browser type, device information
- Website usage data collected through cookies
2. How We Use Your Information
Your information is used to:
- Process flight bookings, tour packages, and custom travel plans
- Communicate booking confirmations, updates, and customer support
- Improve our website, services, and customer experience
- Send promotional offers only with your consent
3. Cookies
We use cookies to enhance website functionality, analyze traffic, and improve user experience. You can choose to disable cookies through your browser settings, though some website features may not function properly.
4. Sharing of Information
We may share your information only with:
- Airlines, hotels, and tour partners required to fulfill your bookings
- Trusted service providers assisting in operations
- Legal or regulatory authorities when required by law
We do not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request deletion of your data where applicable.
7. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal data
- Opt out of marketing communications
Requests can be made using the contact details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Journey Go Travels
📧 Email: Journeygotravels@gmail.com
📍 Address: BACKSIDE DASHMESH DENTAL COLLEGE, GREEN AVENUE, FARIDKOT, PUNJAB 151203